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At Frenchique, our customers are number one – always. That’s why everything we do is focused on providing excellent customer service and delivering great products.
The information you share with Frenchique allows us to provide the products and services you need and want while giving you the very best shopping experience.
Part of providing superior customer service includes making sure that we’re building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information.
Our Policy outlines:
How and why we collect your personal information;
How your personal information is used and protected;
When and with whom we share your personal information; and
What choices you can make about how we collect, use, and share your personal information.
Our Policy covers how and why we collect, use, protect, and share your personal information:
At Frenchique online eCommerce store and Urantia Carnivores in the United States where this Policy is posted.
Our Policy focuses on personal information – information that identifies you or reasonably can be linked to information that identifies you.
For example, when you place an order online, we collect personal information, such as name, address, phone number, and credit or debit card information.
What Type of Information Do We Collect?
We collect two types of information: (1) information we receive from you and (2) information we receive from others. Information we receive from you includes information you share with us, such as when you create an account on our website. This also includes information you provide us through technology, such as through a cookie placed on your computer when you visit our websites. We also receive information from other sources to help us supplement our records, improve the personalization of our service to you, and detect fraud. Our goal is to limit the information we collect to the information needed to support our business.
We collect information to deliver the products and services you request and to help improve your shopping experience. We collect information from you in a variety of ways when you interact with our store, websites, and mobile services.
Information We Receive From You
You share information with us in various ways in our stores and online. For example, you share information when you:
Make an in-store or online purchase, or other transaction, with us;
Create an account on one of our websites or mobile services;
Use a gift registry or create a mobile shopping list;
Participate in our programs, such as ______________.
Conduct a transaction or request a service where we collect information (including when required by law, such as hunting and fishing licenses);
Request customer service or contact us;
Post a review or comment on one of our social media pages, or post a rating, review or other user-generated content on our website or mobile services; and Participate in a contest, sweepstake, promotion, or survey.
When you engage in these activities, you may share different types of personal information with us, such as your name, email address, physical or postal address, phone number, date of birth, and payment information.
How Do We Use Your Personal Information?
We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our offerings to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.
Some examples include:
To fulfill your requests for products and services and communicate with you about those requests;
To register and service your account;
To administer contests, sweepstakes, promotions, and surveys;
To provide customer service and alert you to product information, including recalls;
To help us personalize our service offerings, websites, mobile services, and advertising;
To help us improve your experience in our stores and through our websites and mobile services;
To send you information about our products, services, and promotions;
To respond to reviews, comments, or other feedback you provide us; and
To protect the security and integrity of our websites, mobile services, and our business.
How Do We Share Your Personal Information Outside of Urantia Carnivores?
We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as to conduct our business, when legally required, or with your consent.
How Do You Access and Update Your Personal Information?
We provide you with various ways to access or update your personal information, including contact and account information. We also take reasonable steps to keep your personal information accurate and complete.
You can access or update your personal information, including contact or account information, in the following ways:
If you have created an account on one of our websites, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated.
Contact us through one of the ways listed in the “Contact Us” section at the bottom of this Policy. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the personal information requested if it is reasonably available, unless it infringes on the privacy of other individuals, and subject to reasonable limitations provided by law and internal procedures. Otherwise we will describe the types of information we typically collect. We will provide access and make the changes you request, or will provide an explanation of what actions we will be able to take with regard to the request.
How Do We Secure Your Personal Information?
We recognize the importance of maintaining the security of our customers’ personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information.
We have a team of associates who are responsible for helping to protect the security of your information. Whether you are shopping on our websites, through our mobile services, or in our stores, we use reasonable security measures, including physical, administrative, and technical safeguards. These measures may include security access controls or other physical security safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programs.
Here are some examples of security measures we use to protect your personal information:
Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
Encryption technology, called Secure Sockets Layer (SSL), helps to protect personal information in certain areas of our websites during transport acrpersonal information, please click here.oss the Internet. The presence of SSL encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use SSL.
For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.
To learn more about measures you can take to protect the security of your
How Will I Know if this Policy Changes?